At Otis Flair, we are committed to ensuring that your orders are packed securely and delivered safely to your doorstep. This Shipping Policy outlines the procedures and key points related to how we handle shipping for our valued customers.
Order Processing
All orders are processed once confirmed and prepared for dispatch as quickly as possible. You will receive a confirmation email once your order is packed and ready to ship.
Shipping Method
We offer a reliable and secure shipping service through our trusted logistics partners to ensure your items arrive in good condition. All orders are delivered via standard shipping with real-time tracking updates where available.
Tracking Your Order
Once your order is shipped, we will send you a shipping confirmation email with tracking details (if applicable), so you can monitor your package until it reaches you.
Packaging
We take care to package all products securely to avoid damage during transportation. Fragile and sensitive items are packed using appropriate materials to ensure they arrive in perfect condition.
Missed Deliveries
In case the delivery cannot be completed due to the recipient being unavailable, our delivery partner may attempt redelivery or contact you using the provided contact details. Please ensure your address and phone number are accurate at the time of ordering.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Otis Flair is not responsible for orders delayed or returned due to incorrect or incomplete address details.
Customs and Duties
For international orders, local customs, taxes, or import duties (if applicable) may apply based on your country’s regulations. These charges are the responsibility of the customer and may vary depending on the destination.
Need Help?
If you have any questions about your shipment, please contact us at [email protected].